Return Policy

Inquiries are handled individually, with our primary goal being customer satisfaction. We take pride in our designs and products, which undergo a thorough inspection to ensure quality. Each request is considered fairly and reasonably. We believe that by treating our customers with fairness and respect, we foster a mutually courteous and positive experience.

PLEASE NOTE THAT All the products are MADE-TO-ORDER CUSTOM-DESIGN PRINTS and ARE NOT ELIGIBLE FOR A REFUND however If you have any concerns about your items, please reach out to us at help.anovia@gmail.com. We're always happy to assist and find a solution. Your complete satisfaction is our top priority!If you're not fully satisfied with your purchase, please contact us at help.anovia@gmail.com within 7 days of receiving your order.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way within 24hrs. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!